Computer Usage Guidelines

  1. To take advantage of these services, you will need an encoded library membership card. See staff at the Front Desk if you don’t have an encoded card – these are identified by the small E near the barcode.
    Ecoded Membership Card

    The encoded card act as an electronic wallet, storing credit which can be used to access the Internet & Word processing computers.

    – Patrons who are already members of the library may need to be issued with a new card that has been encoded. There is no charge for this new card.

    – If you are not a current member of the library and you plan to use the computers regularly, we recommend that you join. Joining the library is free and gives you access to a range of additional services including e-books and online databases. You will need to show ID with your name and current address (driver’s licence, rates notice, etc.).


  2. Add money to your card. This can be done at the Circulation Desk at the Redbank Plains & Redbank Plaza Libraries. Ipswich Library users can also use the Auto Loader (pictured right) on Level 1, near the Reference Desk. The Auto Loader accepts notes and coins.
  3. Reserve a computer at the Pharos Stations. The Ipswich Library has a Pharos Station located on Level 1.

    When making a reservation, Ipswich residents will need to enter their password. If you do not know your password, contact Library staff to reset it. You can change your password at any time via the Library’s online catalogue.

    Session time is 60 minutes – free for Ipswich library members ($4.50 for non-library members/visitors)

    The session times are exact and any unsaved data will be lost.

  4. Locate your assigned workstation. Your name will be on the screen. You will need to swipe your membership card and enter your password to log in.

There will be a 10 minute and a 2 minute warning before your session ends and the workstation shuts down. At the end of each session, the workstation will reset itself, and any unsaved data will be lost. Any data you wish to keep should be printed and/or saved to a USB drive. If you do not have your own, they are available for purchase at the Reference Desk (first floor at the Ipswich Library) or at the Welcome Desk (ground floor at the Ipswich Library).

The facilities are provided on a self-help basis.
Library staff members are able to help in basic operation of the workstations. However, customers must be able to work on the computers independently and are expected to have prior computer skills in regards to Microsoft Office. Reference materials are available to assist with the software.

Library staff members will not be available to assist with Microsoft Office software or provide instructions in its use.

Using the PCs

Ipswich Libraries has a range of computer services available to the public. Available at the Ipswich, Redbank Plains & Redbank Plaza Libraries, all Internet computers provide:

  • Internet access including access to MSN and Google Earth
  • Microsoft Office (including Word, Excel & Powerpoint)
  • The ability to open, attach and/or save files from CD-ROM and USB drive
  • The ability to print your documents in black & white or full colour
  • The ability to scan documents & photographs.

The Mobile Library vehicle computers provide Internet access, chat and a scanner for photos/images.

EACH COMPUTER USER IS ABLE TO USE THE COMPUTERS FOR A MAXIMUM OF 60 MINUTES PER DAY. Customers must use their own Library card when using the computers and use of a friend or relative’s card is not permitted.


PC/Internet Use

Ipswich Library Members = free
Non-library Members/Visitors = $4.50 per hour or part thereof


Black & White
All Customers = 10¢ per A4 page

Colour Printing
All Customers = 75¢ per A4 page

Wi-Fi Usage Guidelines

Ipswich City Council provides FREE Wi-Fi internet access within the Ipswich Central, Redbank Plaza and Redbank Plains Library branches.

  • Any Wi-Fi enabled device can connect e.g. iPads and iPods, smart phones, laptops, tablets and e-book readers.
  • Printing Services are NOT available.
  • Library Staff are not available to provide assistance with devices beyond
    • Connecting to the Wi-Fi network.
    • Making use of the e-Services the Library provides e.g. Downloading content from cloudLibrary, Borrow Box and RB Digital.
  • The speed of the Wi-Fi Network is at a level that provides acceptable download times for e-Services as described above but discourages the downloading of software and other extremely large files.


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